I agree that Discord sucks for support, but in defense of companies and projects that use it (like my own), it’s free and it works.
It would be awesome to have some alternative, built on open source software, provided freely to all projects and companies, that a majority of users are willing to join, but that just doesn’t exist. Not at the scale that it’s going to see widespread adoption any time soon.
I will have a party the day it happens though, because even though I use Discord to provide support for two of my projects, I hate it. I’m just not willing to throw around more hosting resources and dedicate more time to run a support forum myself that 90% of my users wouldn’t be willing to sign up for anyway.
Maybe I’m a minority and if it works for you all the power to you. Though I would almost prefer a forum site. Bring back the old days of some forum hosted on a random website. Not some walled garden like Facebook or reddit or discord. I think bb board or something like that is still around or somewhere thing like it. Drop in forum templet for a web site. I don’t think it would really be that much bandwidth to host something like that.
Anyway I miss the days of signing up for random forums on the internet.
I agree that Discord sucks for support, but in defense of companies and projects that use it (like my own), it’s free and it works.
It would be awesome to have some alternative, built on open source software, provided freely to all projects and companies, that a majority of users are willing to join, but that just doesn’t exist. Not at the scale that it’s going to see widespread adoption any time soon.
I will have a party the day it happens though, because even though I use Discord to provide support for two of my projects, I hate it. I’m just not willing to throw around more hosting resources and dedicate more time to run a support forum myself that 90% of my users wouldn’t be willing to sign up for anyway.
aren’t the usual project hosting/issue/bug trackers thingies like github and forgejo free?
Yeah, and I use those too, but they’re not good for ad-hoc discussions.
Maybe I’m a minority and if it works for you all the power to you. Though I would almost prefer a forum site. Bring back the old days of some forum hosted on a random website. Not some walled garden like Facebook or reddit or discord. I think bb board or something like that is still around or somewhere thing like it. Drop in forum templet for a web site. I don’t think it would really be that much bandwidth to host something like that.
Anyway I miss the days of signing up for random forums on the internet.
Edit: https://www.phpbb.com/