Disney tried to force the case into arbitration by citing the agreement on the widower’s Disney Plus trial account.
Disney has now agreed that a wrongful death lawsuit should be decided in court following backlash for initially arguing the case belonged in arbitration because the grieving widower had once signed up for a Disney Plus trial.
“With such unique circumstances as the ones in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss,” chairman of Disney experiences Josh D’Amaro said in a statement to The Verge. “As such, we’ve decided to waive our right to arbitration and have the matter proceed in court.”
Insane that there was no one from Disney side who did not try to stop this in the first place. Don’t mind the empathy, nobody saw this as a bad move for their image? Unless they were being sued for 100+ M I don’t see how this made sense financially for them.
And this terrible dry response from them, insane.
Lawyers are not PR people, its not surprising they would try any avenue to save the company money.
Rest assured that if this hadn’t become a big news story they would have got away with it too, as no random citizen has the means to force them to do anything, especially when it comes to the courts.