I’ve got a Baratza encore which has served faithfully for ~5 years. Lately I noticed the setting jumps around a bunch as I’m grinding, or at least the apparent position of the hopper is moving several clicks worth of distance. Gave it a take-apart and cleaning and noticed the rubber gasket is starting to get worn/torn at the “slots”. Is that likely to be my issue? Or do I have worse problems? I also noticed that Baratza doesn’t have these in stock now :-/
Check the plastic retaining ring inside that holds the lower burr in place. Mine broke, but they’re cheap and easy to replace.
https://www.baratza.com/en-us/product/ring-burr-holder-sp0101174?sku=SP0101174
Or if you have an ESP: https://www.baratza.com/product/ring-burr-holder-for-encore-esp-sp0102053
Upper burr carrier looks good to me.