

Oh I have no doubt he got angry that the IT guy made him look stupid. Everyone on the support desk already knew his reputation so it wasn’t going to get any worse with us. I wish I had been around long enough to see what happened with his next demotion, because there was no possible way he was going to last even a year, I just can’t figure out how he made it to such a high initial position in the first place (unless he fudged his resume and got hired into it).
I can understand why some programs only allow a single copy to be opened at once, something like email makes sense. However on Linux they got this right… if you try to open a program that is already running, it switches to the screen that program is on and restores the program window to the desktop. There’s no guessing why the program “won’t open”, it just makes the logical choice that you want to see it.
Heh that reminds me of another detail from that call… the guy also wasn’t willing to reboot his computer (which would have solved the problem as well), but berated me for not knowing what I was doing for making the suggestion. Dude, it’s Windows, things break constantly and a reboot generally resolves the issue.