Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

‘It hasn’t delivered’: The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

  • terminhell@lemmy.worldEnglish
    3·
    10 months ago

    Depends on how much I have to be scanned. If it’s a handful of things vs an entire cart full of groceries. At this point I don’t have an issue generally with self checkouts as a replacement for express lanes. But I refuse to waste mine and everyone behind me time with 100+ grocery haul. I’ve been a cashier before. I know how to be fairly efficient at self checkout. But I also know being able to put all my items on a conveyor belt while a trained cashier scans and bags is just faster.