what if someone has friends but doesn’t value them or like them at all? They don’t dislike them, but they’re apathetic toward

Those are not friends, but acquaintances. Your friends are defined by you liking them, your enemies by you disliking them, and your acquaintances by you knowing but not caring about them. Having acquaintances is very normal. I always have many more of those than friends. Having no friends is abnormal, though. Without knowing your situation, I can’t even speculate of reasons, but in my case the failure in turning an acquaintance into a friend was most often due to a lack of mutual interests we’d both be passionate about.