We all like and praise specialty roasters. We recommend them online, we tell our friends about. The coffee is great.
… Except when it’s isn’t. And you still paid specialty price for it.
Do you have any bad experience with specialty roasters, places you won’t go back to? Have you ever encountered roasters claiming to sell specialty coffee, but when you open the bag it’s worse than supermarket coffee?
I rate Italo Disco, but the rest of their roasts are very much meh. Plus they’re pricey af - I only buy from them during Black Friday sales, and three of the last four years they’ve got my order wrong (missing or incorrect items) and I’ve had to contact them to fix it. Sometimes more than once.
Yeahh haha not surprised. I remember they did shady sales tactics during covid when there were shortages of things like RATs - like spend over $100 to get a free box of tests coz they somehow had an oversupply. Bizarre