I switched from developing apps for sale to developing apps for use by internal customers. The dynamic shift was huge. I was always promoting fixes that would make our app more useful (and reducing technical debt) for our customers and I would get told no. Why? Because those fixes would often reduce income from services and maintenance.
Fuck that. The second I switched to producing for internal customers I was able to implement those changes and cut out huge amounts of shit that was left in place purely to cause external customers to purchase service contracts.
Customers DO know what’s right. VP of Sales DOES know what makes them money. The two things are often polar opposites.
I switched from developing apps for sale to developing apps for use by internal customers. The dynamic shift was huge. I was always promoting fixes that would make our app more useful (and reducing technical debt) for our customers and I would get told no. Why? Because those fixes would often reduce income from services and maintenance.
Fuck that. The second I switched to producing for internal customers I was able to implement those changes and cut out huge amounts of shit that was left in place purely to cause external customers to purchase service contracts.
Customers DO know what’s right. VP of Sales DOES know what makes them money. The two things are often polar opposites.