Don’t get tricked by big media the way they did with the McDonald’s hot coffee lawsuit.
Google was notified for a decade that they had a dangerous route listed. Safety standards aren’t made for people acting perfectly, they’re made for having multiple layers of safety for things that can kill or maime you.
Yes, there is SOME level of personal responsibility, but if Google told 100,000 people to do something dangerous, it’s inevitable that someone would have a combination of factors that caused someone to do it and die.
Google just claims over and over that it’s too big and has too much data to be able to have any sort of customer service or maintenance, and this is the result.
Yes, other people are also responsible, but that’s what the legal system is for, to look at evidence and not headlines and place blame. I wouldn’t be surprised if Google settles out of court on this one and promises to fix their maps.
Citations Needed podcast did an episode about “frivolous” lawsuits where they talked about the McD coffee lawsuit too: https://soundcloud.com/citationsneeded/episode-107-pop-torts-and-the-ready-made-virality-of-frivolous-lawsuit-stories